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B40 Employees in Malaysia: What HR and Employers Should Know
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B40 Employees in Malaysia: What HR and Employers Should Know

Ivana
by Ivana
Aug 06, 2025 at 04:57 PM

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Many of the workers who keep daily operations running from factory floors to delivery routes belong to Malaysia’s B40 group. These employees face unique financial challenges, yet they form the backbone of industries like manufacturing, retail, and F&B. 

This article will share what employers should know about B40 and what they can do to create better hiring strategies, benefits, and retention plans.

What Is B40 in Malaysia?

B40 stands for Bottom 40%, which refers to households with the lowest income in Malaysia. Based on the latest classification from the Department of Statistics Malaysia, B40 households earn below RM4,850 per month.

This group includes many low-wage workers across industries, from general labourers and entry-level retail staff to gig economy workers. Their income often falls short of covering rising living costs, especially in urban areas. Because of this, the B40 group is a key focus for both government support programs and inclusive hiring strategies.

Why Employers Should Understand B40

The B40 group forms a large share of Malaysia’s workforce, particularly in sectors like manufacturing, retail, F&B, and logistics. Many entry-level and support roles are filled by employees from this group.

Recognising their challenges is critical, such as limited savings, high cost-of-living pressure, and vulnerability to economic shocks. Providing fair wages and supportive benefits can reduce turnover, improve morale, and strengthen a company’s reputation as a responsible employer.

Examples of B40 Jobs

Most B40 workers are found in roles that are essential yet often underappreciated. These include:

  • General workers

  • Cleaners

  • Production operators

  • Delivery riders

  • Entry-level retail or food service staff

  • Freelancers

Support and Assistance for B40 Workers

The Malaysian government has introduced various initiatives to help B40 households cope with living costs and improve their quality of life. Employers who are aware of these programs can guide employees toward them or share relevant information.

Some notable support schemes include:

  • Cash assistance such as Sumbangan Tunai Rahmah (STR) and previously Bantuan Prihatin Nasional (BPN).

  • Healthcare protection through programs like MySalam and Peka B40, which provide free medical coverage for critical illnesses and health screenings.

  • Education support, including scholarships and subsidies for children from B40 families.

  • Employment and training programs like MyFutureJobs and upskilling initiatives to help workers secure better-paying roles.

These programs do not necessarily make households affluent, but they reduce immediate financial burdens and support long-term upward mobility.

Impact on Hiring and Retention

Supporting B40 employees can give companies an edge in recruitment and retention. Workers from this group often prioritise job security, timely pay, and basic benefits. When employers create an inclusive environment and communicate about available support both internal benefits and government aid, employees feel valued and stay longer.

This approach not only lowers turnover but also enhances productivity, as workers are less distracted by financial stress and more focused on their roles.

How to Support B40 Workers as an Employer

Employers can take practical steps to support B40 staff beyond paying the minimum wage. Transparent salary structures, clear payslips, and prompt payments are foundational. Offering overtime opportunities, flexible work hours, or basic wellness initiatives can also make a significant difference.

Educating employees about government aid programs or helping them with applications is another meaningful form of support. Some companies go further by partnering with HRDF or PERKESO to provide upskilling programs, enabling B40 employees to move into higher-paying roles over time.

Conclusion

The B40 group plays a crucial role in Malaysia’s workforce. By understanding their income level, challenges, and available support, employers can design fairer pay structures and benefits that improve retention and performance. 

Supporting this segment can strengthen the workforce and contribute to broader national development goals.

FAQ

How can I know if my employee is from the B40 group?

The classification is based on household income. Employees earning below RM4,850 per month, combined with their household’s income, are generally considered part of B40.

Are there hiring incentives for employing B40 workers?

Yes. Certain government programs and tax incentives may be available for companies that hire and train B40 individuals, especially under reskilling initiatives.

What kind of benefits are most helpful for B40 workers?

Timely wages, medical coverage, meal allowances, and access to training or career progression are highly valued. Guidance on applying for government aid also helps reduce their financial burden.


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