How to Check SOCSO / No. PERKESO Online and Offline in Malaysia

As an employer or HR professional in Malaysia, you are responsible for protecting your employees through Pertubuhan Keselamatan Sosial (PERKESO), also known as SOCSO. This protection is not only required by law but also supports employees if they face accidents, illnesses, or work-related disabilities.

Read the article below to know what SOCSO is, why it is important, and the easiest ways to check SOCSO / PERKESO numbers for your employees using official methods.

What is SOCSO / PERKESO?

SOCSO (Social Security Organisation) or PERKESO in Malaysia is a government agency under the Ministry of Human Resources. Established in 1971, it manages Malaysia’s social security schemes for employees in the private sector.

Under the Employees’ Social Security Act 1969, all private companies must register their employees with SOCSO and make monthly contributions. Contributions are shared between employer and employee, based on the employee’s wages.

What is the Purpose of SOCSO?

The main purpose of SOCSO is to provide financial protection and social security to employees if something unexpected happens at work. This includes workplace accidents, occupational diseases, permanent disability, and even death caused by work-related incidents.

Registering employees with SOCSO means complying with labour laws and avoiding penalties. It also gives employees confidence that their welfare is safeguarded.

Benefits Provided by SOCSO

SOCSO offers several benefits that combine financial support, medical treatment, and job assistance. Key benefits include:

Medical treatment coverage at panel clinics or government hospitals if an employee is injured at work.
Compensation for lost income when employees cannot work due to temporary or permanent disability.
Funeral benefits to help the employee’s family cover burial expenses in case of death related to work.
Invalidity pension (pencen ilat) for employees who are permanently unable to work due to severe illness or disability.
Employment Insurance System (EIS), which provides income support and job placement programs for employees who lose their jobs.

How to Check SOCSO / PERKESO Number

Employers can verify SOCSO numbers using three main methods based on official PERKESO guidelines:

1. Check SOCSO Online (e-Semak Portal or MyPERKESO App)

The fastest way is through the e-Semak portal:

Open your browser and go to http://esemak.perkeso.gov.my or visit www.perkeso.gov.my and click on “e-Semak”.
On the homepage, choose either Employer or Employee:
- For employers: enter the company name or employer code.
- For employees: enter the employee’s IC number (without dashes).
The system will display the registration status instantly.

Employers and employees can also check through the MyPERKESO mobile app, which offers the same features.

2. Check SOCSO on Payslip

Many companies print the SOCSO number and contribution details directly on employee payslips. If the number is not listed, employers can cross-check it in their HR records or through the online portal.

3. Check SOCSO by Calling the Hotline

Employers can contact the PERKESO hotline at 1-300-22-8000 for assistance. Prepare the employee’s IC number or employer reference number for verification when calling.

How to Make a SOCSO Claim

If an employee suffers a workplace accident or illness, employers must help them file a SOCSO claim promptly. The basic steps are:

Report the incident to SOCSO immediately.
Prepare and submit the required forms:
- Accident report (Form 21) or occupational disease report (Form PKS 68/69).
- Claim form (Form 10).
- Medical reports, attendance records, and employer’s identification letter.
- Police report and travel sketch (for commuting accidents).
Submit documents online via the Assist Portal or at the nearest PERKESO office.
Follow up with SOCSO to check claim status.

Medical treatment at SOCSO panel clinics or government hospitals is free once the claim is approved. If treatment is done at non-panel clinics, reimbursement claims must be filed with additional receipts and reports.

More Information

For more details, visit SOCSO’s official website at www.perkeso.gov.my or contact their hotline at 1-300-22-8000. Employers can also follow PERKESO’s official social media pages for updates and announcements.

FAQs

Can employers check their employees’ SOCSO numbers?

Yes. Employers can check via the e-Semak portal, MyPERKESO app, or by calling the hotline.

What if the SOCSO number is wrong or missing?

Contact PERKESO immediately to update or correct the records.

Do foreign workers need SOCSO?

Yes. Foreign workers must be registered under SOCSO for work-related injury protection.

How often should employers check SOCSO contributions?

It’s best to check monthly, especially when preparing payroll, to confirm contributions are recorded correctly.

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