Why ATS Is Essential for Modern Recruitment in Malaysia

Hiring has never been easier and more complicated. While job seekers submit applications with a single click, employers are left sorting through hundreds of resumes that come in for every role. This is where an ATS, or Applicant Tracking System, becomes a game changer.

What is an Applicant Tracking System (ATS)

An ATS is software used by recruiters and employers to manage the hiring process.

It helps you track, sort, and review job applications efficiently, even when dealing with large volumes.

Originally used by big corporations, ATS platforms are now being adopted by SMEs, government bodies, and startups across Malaysia.

How ATS Works

When you post a job, the ATS becomes your backend assistant.

It parses resumes, breaking them into sections like experience, education, and skills, and storing them in a searchable format.

As candidates apply, the system ranks or filters them based on keywords, qualifications, and other criteria set by your team.

Modern ATS platforms go beyond resume sorting. They include:

Resume parsing: Extracts structured data from resumes for easier review.
Candidate tracking: Follows each applicant’s journey, from application to hiring decision.
Interview scheduling: Syncs with calendars to reduce back-and-forth.
Automated communications: Sends reminders, rejection emails, and updates.
Collaboration tools: Allows hiring managers and HR teams to leave notes, ratings, and tag team members.

Some systems also use AI to evaluate candidate profiles and rank them based on predictive job success.

Benefits of Using ATS for Employers and Recruiters in Malaysia

One of the biggest challenges for Malaysian recruiters is screening speed. With an ATS, you can:

Screen faster. It automatically filters applications based on your set rules, saving time during the shortlisting process.
Stay organised because you can track where each candidate is in the hiring journey, from application to offer.
Improve communication. Many systems send automated follow-up emails or reminders.
Stay compliant. ATS platforms help you stay on the right side of Malaysian hiring laws by keeping clear, time-stamped application records.
Create a better candidate experience. A system that keeps communication flowing, reduces wait times, and supports self-scheduling makes your company look professional and attractive to top talent.
Reduce time-to-hire. Automation helps you move faster and avoid losing good candidates to competitors.

Types of ATS

There are two main categories of ATS:

Cloud-Based: These platforms are hosted online. They’re more popular in Malaysia due to lower setup costs, quicker implementation, and better flexibility. Most local job platforms integrate with these.
On-Premise: Installed on your internal servers. Best for organisations that require tighter data control but come with higher costs and longer setup times.

Some ATS tools also integrate with external job boards, payroll systems, and HR software, which helps create a seamless hiring ecosystem.

Choosing the Right ATS for Your Business

There’s no one-size-fits-all. When selecting an ATS, think about your hiring volume, budget, and team size.

Here are a few factors to guide your decision:

Features: Do you need just resume filtering or full-cycle hiring support, including onboarding?
Ease of Use: A user-friendly interface matters. Your team should be able to adopt it quickly.
Integration: Can it connect with platforms like LinkedIn, Zoom, Slack, or your internal HR system?
Scalability: Make sure it can grow with your business.

Popular ATS platforms in Malaysia include:

Greenhouse (general usage leader)
Lever
Workday (preferred by large corporations)
iCIMS

Job Platforms that Use ATS

Several platforms popular with Malaysian employers already use ATS technology to help manage applications:

Maukerja: A platform popular among Malaysian employers for sourcing junior to mid-level and blue-collar talent. It supports high-volume hiring and features ATS functions like resume sorting, auto-screening based on job filters, candidate tagging, and built-in messaging to improve hiring coordination.
Ricebowl: Similar to Maukerja but with stronger traction among Mandarin-speaking job seekers. Ricebowl also offers resume filtering, tagging, and applicant tracking tools tailored for employers hiring in diverse language markets or within bilingual environments.
Epicareer: Focuses on tech and professional talent. Includes job matching powered by AI.
LinkedIn: Integrates with many ATS providers, enabling posting, candidate tracking, and automated screening from one dashboard.

Common Challenges and How to Overcome Them

An ATS is helpful, but only if used correctly. Here are common issues and how to solve them:

Over-reliance on keywords

Sometimes good candidates get filtered out because their resumes don’t include the exact keywords.

Train your team to manually review borderline cases and update keywords based on actual job requirements.

Bias and exclusivity

If not configured correctly, ATS might favour candidates from specific backgrounds or exclude qualified applicants.

Use inclusive language in job descriptions and test the system with diverse sample resumes.

Technical glitches

Complex formatting or embedded images can confuse older ATS software.

Make sure your platform supports various file formats and keeps resume data intact.

FAQs

What is an ATS used for?

To collect, sort, and track applications through the hiring process.

How does ATS improve recruitment?

It speeds up shortlisting, reduces human error, and keeps your hiring process organised.

Can ATS help with compliance in Malaysia?

Yes. It stores application data securely and keeps time-stamped records useful during audits or disputes.

Is ATS suitable for small businesses?

Yes. Cloud-based ATS platforms are budget-friendly and scalable.

How secure is candidate data in an ATS?

Leading ATS systems use encryption and secure cloud hosting to protect candidate information.

Does ATS replace human recruiters?

No. It assists them. While ATS handles repetitive tasks, human recruiters still make the final decisions.

How much does ATS cost in Malaysia?

Prices vary. Some platforms offer free versions with basic features, while enterprise-level tools can cost thousands per year.

Can ATS be customised to my company’s hiring needs?

Yes. Most modern platforms offer custom workflows, branding, and scoring criteria.

Looking to Hire a New Team?

Let AJobThing help you find the right people who will grow with your company.

Post your job ads and connect with top talent across platforms like Maukerja, Ricebowl, and Epicareer today.